HostBlog - incoherent ramblings of a hosting provider.

The heavyweight showdown starts between Google Earth (the search engines attempt to include geo-positional data and mapping into their ever-expanding range of searches) and Amazon A9 the shopping-sites abortion of a search engine, designed to flog their products through a very thing veil of being usefull…

First a bit of definition…

Google, a one followed by a million zero’s aka a VERY large number - representing the potential size of all the pages that will ever be on the internet, which is at least 1,000,000,000,000,000,000,000,000,000,000,000,000…… times better more useful than

A9, A for Amazon 9 for how many time you’ll use it before adding it to your banned URLs list as abysmal dross.

Onto the point … (more…)

Having examined in “lab” settings a variety of FAQ, Knowledgebase, LiveSupport, Ticket, Flowchart and Workflow applications, a decision has been reached to implement and roll-out
SupportTrio from ActiveCampaign.

Whilst most of the applications exhaustively brutalised in the selection were good enough to be useable, some very polished indeed, not a single product out of over 30 came out without a number of bugs and some major missing features needed by real-life business.
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Due to a “quirk” in the WordPress upgrade from 1.2 to 1.5 the authors decided taht it would be a great idea to wipe out all our custom templates and style sheets, so the blog’s looking a bit on the wonky side - please bear with us while we beat the server admin around the head with something heavy for using our system as the beta-test environment…